There is a wide range of driving service providers on the market. These include both classic limousine services, such as Interline Düsseldorf/ Cologne/ Bonn, and pure brokerage portals. But where exactly are the differences? And why do many customers clearly give preference to the classical limousine service?.
Pure switching portals: Advantages and disadvantages
Intermediary portals, where bookings are frequently possible even at extremely short notice, often simply via an app, are advertised as flexible, inexpensive and convenient. That sounds tempting at first. But the problems that customers repeatedly report should not be underestimated. The main reason: pure brokerage portals have neither their own fleet of vehicles nor their own, permanently employed drivers. They simply broker trips to other companies, over whose reliability and performance quality they naturally have no control.
The customer complaints are then also manifold. Being picked up in a vehicle of a completely different category than the one booked is still the least of them. It is not uncommon for trips to be canceled at extremely short notice despite booking confirmation, for the driver not to appear or not to show up at the agreed time, and for the passenger to suddenly find himself without a transfer. He may miss his flight or an important appointment - or be stranded in the deepest night in the middle of nowhere. The fare is sometimes debited anyway.
What speaks for the classical limousine service?
Classic limousine and chauffeur services, on the other hand, are not mere intermediaries of rides, but carry them out themselves under their own direction. Interline Düsseldorf/ Cologne/ Bonn, for example, has its own fleet of fully serviced, well-maintained vehicles. The chauffeurs of the enterprise are permanently employed, examined and contractually obliged to secrecy. With a classical Limousinenservice customers do not reserve just any vehicle with any driver. Rather, maximum reliability, professionalism and discretion are guaranteed. Good reasons why many customers clearly prefer the classic limousine service.